Core Technologies

EchoMail has developed a patented platform for Electronic Relationship Management (ERM). The patented EchoMail Relationship Operating System (ROS) provides for flexible captured electronic interactions, automatic filtering, data warehousing, analytics, workflow, business intelligence and delivery through the EchoMail Relationship Management Operating System (RMOS).

Customers can license the RMOS Technology or its individual components known as The Digital Refinery. The Digital Refinery is the nucleus for multiple industry specific domain-centric software applications. The figure below illustrates the EchoMail RMOS system and The Digital Refinery.

Patents and Trademarks

EchoMail, Inc., Millennium Cybernetics, EchoMail, The Email Company, Dr. Email, Email=E-Commerce, Are you Ready to Listen?, When You’re Ready to Listen, EchoMain, EchoLeads, EchoSentinel, EchoShopper, are trademarks of EchoMail, Inc. EchoMail also has several patents for EchoMail’s XIVA™, the core technology used in the products.

EchoMail has been granted the following U.S. Patents:

• US Patent Number 6,668,281 for its Email Automation technology.
• US Patent Number 6,718,368 for its Content-Sensitive Automatic Reply Generation System technology.
• US Patent Number 6,718,367 for its Handling and Routing of Asynchronous Text Based Communications technology.